Resource Projection Model A Total Automated Solution for Justifying and Determining Staffing Needs
Introducing Resource Projection Model (RPM), a dynamic computer model created to determine probation department and court staffing needs within any organization. RPM allows each agency to accurately project staffing needs on a function by function basis through the reengineering of work processes rather than simple filings and dispositions. The intuitive software successfully replaces the old static weighted workload models with a dynamic process based on “relevant workload” for each function.
BENEFITS
RPM allows courts and probation departments to:
Justify Resource Requirements
Reduce Backlog and Overtime
Identify Inefficiencies and Opportunities for improvement
Document Procedures for Employees
Establish Baseline Employee Performance Standards
Develop New Employee Training Aids
Do More with Less
Predict Impact of Changes in Legislation, Population and Enforcement Policies
Improve Accuracy of Staffing Projections
Track Performance Trends
Improve Customer Satisfaction
How it Works
RPM software allows managers to understand their staffing needs on a task by task, desk by desk breakdown by:
Validating projections against actual data
Associating required skill sets or specific knowledge to tasks
Accommodating different procedures by case type, program and/or servicing location
Interactively varying parameters including workload, productivity, and staffing levels
Applying different weights to more recent metrics
Generating customizable reports
Creating graphical representation of trends and data metrics
RPM has been recognized by the National Center for State Courts as a tool that “…promises to be one model that will be used as an integral part of empirical court management.”
