At the heart of ISD Corporation's suite of products, eICMS is a full-featured, robust application that automates and tracks all aspects of the case life cycle for both civil and criminal matters. eICMS offers a comprehensive suite of flexible, highly configurable modules designed to fully automate small claims, civil, criminal, juvenile and minor offenses (i.e., traffic violations), as well as supporting fiscal accounting modules. Requiring minimal clerk intervention, eICMS facilitates the efficient and reliable collection, organization, distribution and retrieval of significant amounts of case-specific data as well as the processing and recording of payment of filing fees and fines.

Where appropriate, all modules seamlessly interface with other agency computer systems both internally within the county network of agencies and courts, such as social services and juvenile justice departments, and externally to agencies such as law enforcment agencies and departments of motor vehicles.

While eICMS is based on a single set of codes that operates in each client court, courts are offered flexibility in all aspects of the system through user defined tables. Each court is provided the opportunity to configure its own case types and categories, complaint types, party types, payment types, actions, minutes and disposition entries.

eICMS also allows courts to customize court calendars, minute orders and notices.

eICMS offers additional enhanced features unique to criminal case processing. Some of these features include user-defined tables for actions, minutes, criminal charges, fine distributions, JUS 8715 processing, ROR (own recognizance) processing, victim restitution processing, minor offense/traffic processing and automatic system checks for prison sentence terms in accordance with California Penal Code.

eICMS features are designed with built-in flexibility that allows the creation of codes that are unique to each court. eICMS also has the capability to administer rules that assist in preventing case processing errors.